Shipping policy
Page title: Shipping Policy
We ship across Europe with trackable couriers and professional packaging. Every order is carefully prepared and shipped within 2 working days of purchase.
Delivery times
- Italy: 2-4 working days
- France, Germany, Austria, Belgium, Netherlands: 3-5 working days
- Spain, Portugal, Poland, Czech Republic: 4-7 working days
- Other European countries: 5-10 working days
Couriers used
We use the following couriers depending on destination: BRT, GLS, DHL, Poste Italiane, UPS. The courier is chosen to guarantee the best service and fastest possible delivery times.
Tracking
Every shipment includes a tracking number communicated by email at the time of shipping. You can follow your order in real time on the courier's website.
Shipping costs
Shipping costs are calculated automatically at checkout based on the destination country and package weight.
Packaging
All phones are packed with bubble wrap and professional protective materials. More delicate phones are further protected with additional padding.
Countries served
We ship to: Italy, France, Germany, Austria, Belgium, Netherlands, Spain, Portugal, Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Greece, Ireland, Finland, Sweden, Denmark, Norway, Switzerland, United Kingdom and other countries on request.
Shipping problems
In case of delays, damage or non-delivery, contact us at info@infosate.com or +39 347 707 4505.